Privacy Statement

Alan Rowe Barbering’s Privacy Policy

This policy covers

  1. What this is for
  2. Who we are
  3. Who this policy is for
  4. Valuing your privacy
  5. What information we collect from you
  6. How we store information we collect
  7. What we do with the information we collect
  8. Sharing your information
  9. What we do to keep your information private and secure
  10. Changes to the policy
  11. Access to information
  12. How to complain
  13. Who is responsible for your information at Alan Rowe Barbering

What this is for

We are very conscious of the need to ensure that data is managed in line with the General Data Protection Regulations (GDPR) and the Data Protection Act (1998). This policy (along with any other documents we refer to here) explains how we collect and process any personal data that you give us and how we look after it. The aim of this notice is to make it clear how we do that in simple language and aims to make a complex set of regulations practical and simple to understand.

Who we are

‘We’ or ‘us’ or ‘Alan Rowe Barbering’ means Alan Rowe Barbering Ltd, whose company address Old School House
High Street
Honiton
Devon
EX14 1NZ

If you need to contact us, please click here.

By contacting us, using our services, or visiting our website (our “site”), you are accepting and consenting to the practices described in this policy unless you inform us otherwise and we agree in writing to a variation of the Policy.

Who this policy is for

This policy applies to both Service Users and Web Visitors except as otherwise stated for interpretation. What does these mean? ‘Web visitors’ are anyone visiting our site, ‘Service Users’ can be any recipient of our services, and it doesn’t matter if they are directly provided by us or indirectly through a third party with whom we work. ‘Services’ just means any assistance we provide to you.

Valuing your privacy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We don’t believe in capturing personal data for the sake of it, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never share it with anyone else unless we’re required to by law.

What information we collect from you

If you contact us through our website enquiry forms or by email then we may collect your name, email address, phone number and maybe your company name as well as any other information you give us.

When you visit our website, we will ask you to accept our use of cookies to enable us to make the website work and to collect information about how people use our website through the use of Google Analytics. You can read more about how we use cookies and what they do on our Cookie Policy page.

We collect the following information for Web Visitors and Service Users:

  • technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) you used, through and from our site (including date and time); pages you viewed page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

How we store the information we collect

When you contact us through our website then we process and store that information in the back office of the website only. That data is reviewed and deleted after 2 years.

Any information that you give us is stored on drives or on secure servers operated by a third party.

What we do with the information we collect

We may occasionally use your contact information to send you details of our services. You have the option to unsubscribe from these communications at any time and we will make sure that we won’t send them to you again. We might also email or phone you about our services.

You may need to provide us with additional information which will help us provide services for you. If you do, then we will only use that information for the purpose for which you provide it and we won’t retain it for any other purpose.

Sharing your information

Where we store your personal information on our systems then it’s only accessible by the people who need to have access to it.

We don’t share your personal information with any third parties except for:

  • Web visitors, where we may share information with analytics and search engine providers to help us improve our website and get a better understanding of how it’s used.
  • If we sell the business or assets or we buy another business or assets then we may need to disclose or share your personal data with any prospective buyer or seller.
  • If we are required by law to disclose or share your personal data.
  • If we need to enforce our terms of use or terms and conditions or for the purposes of fraud protection or to reduce credit risk
  • Where we capture anonymous information through analytics then we may share that but we will always make sure that you can’t be identified as an individual from the data we disclose.

Unfortunately, the transmission of data and information through the internet is never completely secure.  We will do our best to protect your personal data through encryption through Secure Sockets Layer certification (SSLs) but we can’t 100% guarantee the security of your data which is transmitted to our site, so any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

What we do to keep your information private and secure

Where we store your information in third-party services, we restrict access only to people who need it..

Changes to the policy

If we change the contents of this policy, they will be posted on this page and those changes will become effective the moment we publish them on our website. Please check the date on this page to see when we last updated the policy.

Access to information

You have the right to request and be given any personal information that we hold about you. This right can be exercised in accordance with the Data Protection Act (1998) or any equivalent legislation. There’s no fee required for us to provide this information and you can request this by emailing alanrowebarbering@gmail.com.

How to complain

We hope you’ll never feel the need to complain but if you do then we take complaints very seriously. If you have any complaints about the ways we handle your privacy then you can contact the owner, Alan Rowe, by email at alanrowebarbering@gmail.com or by phone on 01404 47535. If you prefer post then send it to

Alan Rowe Barbering
Old School House
High Street
Honiton
Devon
EX14 1NZ

Who is responsible for your information at Alan Rowe Barbering

Alan Rowe, our owner, is responsible for the security of your personal information. You can contact him by email at alanrowebarbering@gmail.com or by phone on 01404 47535 if you have any concerns about the information we store.

 

Last updated: 1 June 2018